Dr. Sam Mannan, director of the Mary Kay O’Connor Process Safety Center (MKOPSC), will be presenting his research “Development of an Effective Framework for Shift Handover” at the Houston Petroleum Club on 15 April, 11:30 am – 1:30 pm.
Proper shift handover is critical to the safety and efficiency of a process. Many catastrophic incidents in the chemical industry have been caused in part by poor shift handovers. AVEVA contracted with the Mary Kay O’Connor Process Safety Center (MKOPSC) to conduct a thorough literature review on current shift handover practices; conduct a field study and/or survey to understand the nature and severity of problems that commonly occur in shift handover; and identify the gaps and deficiencies in current shift handover practice. To validate this desk research, MKOPSC conducted a survey from a representative range of companies operating a variety of facilities to understand current shift handover practices applied in companies. It addressed four key topics: method of shift handover, quality of shift handover, process information, and improvement of current practices. Our research and the survey results showed that for an effective and efficient handover, the information conveyed should be accurate and detailed. This can be achieved using well-structured software. In addition, a positive working environment must be established to encourage an effective handover. In conclusion, good practices of shift handover and the desirable features of suitable logging software are proposed.